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As a predominantly service based company, our staff are our single most important asset. As Richard Branson once said ‘Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients’. Investing in the future of dsnm has taken a new angle in the last 18 months with the employment of apprentice, Amy Alder.
As we draw a close on the summer season and many of us start to plan crossings or yard time, our team are focusing on offering clients the opportunity to learn more about the relevant training courses we offer in collaboration with Warsash Superyacht Academy.
The Superyacht industry is often like no other and our guest blogger this month is using her experience to provide an online resource for many others in the industry. Carole Catsuris is the founder of The Stewardess Corner and here she talks about how the venture came to fruition and her hopes and dreams for the future.
With Superyacht bridges often being designed for the aesthetics and not always the practical reality, it can mean that workable space and storage is not always prioritised as the navigating crew would want. This can mean that essential logbooks, charts and publications have to be on display even when not in use, which often is at odds with the stylish design and look of the bridge.
“Well, we sure have started 2019 hitting the ground running, so my apologies for the belated New Year good wishes, better late than never right? So, happy new year from the whole DSNM team to all our clients, past and present, as well as our friends and colleagues in the industry, we wish you safe and happy sailing for the forthcoming year.
When you’ve gazed at those dramatic images of the most impressive Superyachts in the world, the chances are you’ve been admiring them through the stunning work of specialist Superyacht photographer Tom van Oossanen.
Armed with 10 questions, we decided to talk to a Chief Officer who has worked with the team at DSNM for some years as part of his navigation watch duties.
Here at DSNM we work closely with yacht management companies every day, providing our specialist navigation services as part of the support they give to Superyacht clients.
Following on from our previous blogs on great innovations that can really help our industry, this month we asked a client to tell us about their experience of Workrest – a new mobile app designed to increase the efficiency and reliability of work and rest time logging by crew members.
For five years Lizzie Rolph has been one of our Fleet Managers so we thought it was time to take a closer look at just what fills her days and keeps her from twiddling those impeccably manicured fingers.
As the focus of everything we offer here at DSNM is all about quality solutions that make Superyachting life easier and more efficient, we are quick to notice complementary products and services that share the same aims.
Fresh from her pilgrimage to the recent Monaco Yacht Show, DSNM’s Executive Director Alicia Store recounts how what is often described as the king of all yacht shows continues to grow beyond being just a showcase for sensational Superyachts.
When DSNM asked for my feedback on using its e-Pilot cruising guide service my first response was “Well, why is there only one E in its name?”