I have used David Store Navigational Management for the last year and a half on two different vessels. David Store and his team understand the importance for up to date navigation publications. They are always on time and always give good prior warning to publications and corrections that are new or going out of date.
They run an extremely professional service and I would have no problem with using them in the future on other vessels or recommending them to other yacht crew.
Chief Officer MY Arkley
I am not going to use too many words, as it can be said with few. We on Family Day think that your service and support is excellent.
Master MY Family Day
I have known David Store for many years now, and was one of the first people to use his navigation services having identified with him that there was a gap needing to be filled in this department. David provides an invaluable service to the yacht, ensuring that no details are overlooked and the vessel always conforms with the requirements of the MCA and ISM procedures.
Engaging his company provides an auditable trail for us, and ensures that we never overlook a detail with regard to charts, publications or corrections. He makes sure we have all we need before we need to ask for it – from new cartridges for our tender chart plotters to a new edition publication or chart! We no longer have to chase these items they just appear at our next port of call. Orders are speedily and efficiently despatched to wherever we are, and he has maintained a personal approach to the job by visiting regularly, often with the folios in hand before we head for a change of cruising area. I highly recommend his services to other Captains and Managers in this business.
Captain MY Amnesia
I have employed the services of DSNM on 2 vessels now (MY Odessa and MY Callisto) and to date have been extremely satisfied with the level of service and ownership provided. Having access to a dedicated account manager helps provide a very rapid and streamlined approach to our navigational needs onboard. We manage a global portfolio of navigational charts and the organization and correction of these would not be possible without the use of the automated Navigational Data Management System (NDMS).
Without hesitation, I would use their service on any future vessels that I am involved with.
ex Chief Mate MY Callisto
M/Y Deniki has used David Store Navigational Management services for the last year, from the initial setting up of the yachts chart folios, nautical publications and all correction software including updating of NP’s, ALRS’s and Transas.
Personal service is one of best attributes to the service David provides, always on the end of the phone if needed for any advice or problem, updates are always sent in a timely fashion via E-mail for charts and by post for updating loose leaf folders making the process straight forward and quick, something needed when running a busy ISM compliant yacht!
I wouldn’t hesitate to recommend David Stores Navigation Management services to any yacht looking for help setting up their nautical/navigational publications, helping speed up/simplify their correcting methods and to give advice and shore side support for the above.
Ex 1st Officer MY Deniki
We have been very happy with your level of service and I am more than happy to continue using your services and I look forward to working with you for yet another year - thanks again to you and all your staff who make our lives on board easier and safer.
James R L Broughton
Captain MY Lady Allison
Having worked with David Store Navigational Management on a previous boat I was pleased to find out when joining Nero that it was DSNM managing our charts and publications. I find his system user friendly and easy to work with which saves me a lot of valuable time when it comes to doing corrections, and we all know how valuable our time is to us during the season.
I have found DSNM’s LOGMEIN Facility to be invaluable as it allows an agent to connect directly to my system and rectify any issues that I might have without the complications of trying to sort it out over the phone. During our recent internal audit when the subject of corrections came up and I said it was DSNM that managed our outfit that pretty much put to rest any other questions that might have been asked.
I would certainly highly recommend DSNM to anyone who is wanting to streamline their operations, save time and work with a company which backs up what they say”
2nd Officer MY Nero
After using David Store Navigational Management on previous vessels for the everyday bridge and publication management and support. When the time came to quote and set up a New Build they were my first choice. Under the guidance of the criteria set out by the vessels specs, they gave quick, efficient, well detailed quotes. Supported by continuous email and phone assistance throughout the process. For professional, well knowledgeable support on Bridge Management set up and service. Dave and his team at DSNM Ltd are highly recommended.
Chief Officer MY Odessa II
We Moved to David Store last year due to a lack of service from other competitors. Since joining the DSNM fleet all nautical publications & Charts have been kept up to date with ease with their pc software.
DSNM always seem to be available to assist and speaking to familiar voices that care what our needs are no matter the day or time brings a lot of relief when the silly thing have been missed.
One example was receiving a full set of code flags within 48 hours when other suppliers were up to 50% more expensive and delivery times not achievable.
I will be using DSNM for years to come & can highly recommend the company for ease of operation.
Captain MY Were Dreams
'I would like to take this opportunity to thank David Store and his team for his professionalism and services. I have been using his company to outfit a new build and I have found his reliability, support and trustworthiness second to none. He advised me in cost saving decisions on ECDIS, chart outfits and documentation support which I found surprising in a world where most companies try and up-sell everything. I would recommend to anyone to use his services and I look forward to keep working with him and his team.
Captain Project Cloud
'I was first introduced to DSNM and David in 2005, it was immediately evident that he was determined to provide industry leading service. As my career has progressed and DSNM has grown, our paths have frequently crossed, knowing they are the navigation suppliers takes a huge weight of my mind. They have never failed to deliver on time often with very little notice, and using their correction system has meant audits have been a breeze. When setting up Project 467 at Amels, a fully compliant ISM/ISPS yacht, it was a very simple choice to make to entrust all of our navigation requirements to DSNM. As they have grown they have continued to push the boundaries of top quality service and efficiency of which l believe they are industry leading.'
Captain Project 467
'M/Y Namoh has used DSNM services for the past year. As it is my responsibility as First Officer to keep the nautical charts and publications up to date I have found your services to be invaluable. The use of your service has stream lined the chart and publication updating process. I also greatly appreciate that DSNM notifies immediately, if not prior to, when new charts and publications are made available.
I would like to take this time to give praise to our account manager Elizabeth Rolph. This past year we have corresponded both via email and telephone. Her response time along with answers to my varied questions and concerns is impeccable. I can say with certainty that with regards to promptness and clear and concise information she is the best vendor I work with. If the rest of them were half as good my job would be easy. Not to mention Ms. Rolph is always friendly and personable. She is a true asset to your organization. It is for the above mentioned reason that I without hesitation would like to renew M/Y Namoh’s subscription to DSNM.'
Chief Officer MY Namoh
Just to say Sally is a total superstar. I am in a last minute dash to get off the boat to return to sunny UK for a while when a problem appeared. She was able to sort out my issues from home whilst cooking dinner.
She is always so on the ball with everything and has an insanely good memory, so she is perfect for managing our setup.
I’m sure you soon get told by clients when something is wrong, so thought only right you hear when things are great.
M.Y NETANYA 8
I look forward to maybe working with DSNM again. I do truly believe that your staff are very good at what they do. In my two years of using DSNM whilst on Andromeda la Dea and working very closely with Sally there was not even one slightest hiccup that I can think of.
If only the rest of the yachting industry worked this way life would be more of a breeze.
CAPTAIN ADRIAN GUSMAN